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I would like to give a great big thumbs up to Remington today…Thumbs Up 5
Last night my son borrowed his Dads hair clippers.
and as he was having a bit of bother he decided to unscrew the blades.
one of the screws ended up down the plughole.
so I phoned Remington and asked them where I could buy a replacement screw…
the operator asked for my address and said she’d send one out to me straight away!
(no charge)
I should receive it in 3 days time or it could come tomorrow
how nice of them :>))
June 30, 2008 |
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trysh, Crafting June 30, 2008 8:38 am
Wonderful when a company actually knows what “customer service” is!
P G, Dads June 30, 2008 12:04 pm
when this post started I thought you were going to tell us he wound up as bald as mr. happy!
ourcrookedtree, Moms July 1, 2008 8:30 pm
We don’t hear enough stories like this, the bad experiences usually surface first!